Shipping policy

Free delivery is available on stocked items to England and Wales only.

We aim to dispatch orders within 48 hours, with an estimated delivery time of 2–4 working days from dispatch.

If you require an overnight delivery service, this can be arranged upon request. Please note that a small additional charge may apply. To arrange this, simply get in touch with us.

Areas with Additional Delivery Charges

Additional delivery charges apply to the following locations:

  • Scottish Highlands

  • BT postcodes

  • Isle of Wight

  • Channel Islands

If you place an order for delivery to one of these areas, a separate shipping invoice will be issued after purchase.

If you’d like to check delivery costs in advance, please contact our customer care team at:
📧 aftercare@pioneerfurnitureuk.com

Bespoke Furniture Orders

For bespoke or made-to-order furniture, delivery terms and conditions will be discussed and agreed before the order is placed.